Senflix · Legal information
Support and Contact
Need help with your account, creator workflow, billing, or a moderation concern? Use the contact address below and include the details that let our team identify the right user, content, or transaction quickly.
Primary contact
Email us at dev.support@senflix.app.
General support
Questions about accounts, app access, creator discovery, or platform usage.
Billing and purchases
Help with payment confirmation, access issues, double charges, or order problems.
Trust and moderation
Report abusive content, creator impersonation, intellectual property concerns, or safety issues.
What to include
- Include the phone number or email address of your account and a short description of the issue.
- If the request involves a playlist or transaction, include the playlist title, order reference, or screenshot when available.
- Urgent safety or moderation concerns should clearly state the affected account or content link.